Shipping Policy

At Apapacho Roots by Doctora Cerebro, we are committed to delivering our high-quality supplements to your doorstep as efficiently as possible. All our products are formulated and shipped directly from our specialized laboratories in the United States.

Processing Times

All orders are processed within 1–2 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

Shipping Estimates

We ship worldwide, with a focus on delivering excellence to Europe and Latin America.

Destination		Estimated Delivery Time
Europe		+- 10 Business Days
Latin America		+- 10 Business Days
USA & Others		+-7 Business Days

Note: Delivery times are estimates and start from the date of shipping, rather than the date of order. While most packages arrive within 6 days, customs processing or local carrier delays can extend this to 10 days.

Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties, and Taxes

Apapacho Roots is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

If you receive your order damaged, please contact our support team immediately. Please save all packaging materials and damaged goods before filing a claim.

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Contact Information

Questions about the Shipping Policy should be sent to us at:

• Trade Name: Apapacho Roots - Doctora Cerebro

• Phone Number: +31614777027

• Email: admin@doctoracerebro.com

• Physical Address: Larenseweg 148A, 1222 HM Hilversum, Netherlands

• VAT Number: NL003277187B83

• Trade Number (KVK): 78042070